Anyone else recieve and email recently from Bank of America about a short sale welcome call? The email address that it came from was [email protected]
Short Sale Welcome Call |
Thank you for initiating a short sale with Bank of America. Our welcome team will be attempting to contact you within the next five business days. This team is committed to preparing you for the short sale process and answering any questions you may have. Enclosed is an overview of the process including key information to successfully complete a short sale. This information will be discussed during the welcome call, as well.
Please be aware that the welcome call you will receive is part of a pilot program that will reach only a small number of agents who have initiated short sales. Due to the small size of this pilot program, it is very likely that you will not receive a call on future initiations.
Following the welcome call, please direct all communications to your short sale specialist through the Equator messaging system, or to our Customer Care specialists who can be reached by calling 1.866.880.1232. Again, thank you for initiating a short sale with Bank of America.
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Yes, been getting those for a couple of months. I think it's all for "PR" - doesn;t make any difference in the process!
Thom Colby
Broker / Negotiator
Newport Beach CA
Yes, as early as early January.
BofA has a lot of outright silliness in it's whole process. But at least these calls make sense....even if what follows often doesn't.
Somebody at the top of BofA really wants to hurry short sales along to make them time-line competitive with ordinary sales. But it's sort of like trying to get a mountain(ous bureaucracy) to move along quicker.
OMG -
I didn't get the email or the memo, but I certainly got the welcome call on a new BAC short sale - and - it was pleasantly received.
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