Anyone have any suggestions on a better way to escalate a VA file through Flagstar? We received an approval on May 16th, however, the approval letter was incorrect. I immediately responded back to our rep and have not heard from her since then. I have left numerous voicemails, internal requests, emails and escalated the file at least 4 times. I have not been contacted back by anyone at Flagstar. I contacted the office of the president today and they informed me that I needed to fill out a form and fax it into them. My experience has been that the VA isn't much help in these situations. Any advice??
Tags:
© 2024 Created by Short Sale Superstars LLC. Powered by
Short Sale Superstars, LLC and www.ShortSaleSuperstars.com does not endorse the real estate agents, loan officers, attorneys, real estate brokers and other participants listed on this site. These real estate profiles, blogs, blog entries and forums are provided here as a courtesy to our visitors to help them make an informed decision when buying or selling a short sale. Short Sale Superstars, LLC takes no responsibility for the content on these pages that are written by the members of this community.