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Short Sale Buyer - There is no excuse for your agent to not return calls or emails for weeks. It sounds like more than just phone problems at her office. You should have a heart-to-heart and ask her why there was no response from multiple attempts. It could simply be an email issue (believe me - with GoDaddy and other email servers - it does happen). If she doesn't respond and give you an explanation, contact her broker.
Bear in mind, your realtor doesn't know how much longer it will take, either. If the insurance issue is due to work that will be repaired, then it might be best to wait until repaired until working to get the property insured. Your agent should know which damages could be a deal breaker. Many short sale lenders' volume have increased due to the push of Sellers to close before the end of the year - taxes. I am sorry to hear that you are having problems making contact with your realtor. Technology is great, but not perfect. Hopefully, her office will have the e-mail working better soon. Hang in there. : )
SS Buyer - Here are a couple of questions for you. Is your Agent also the Listing Agent? Or is there a listing agent and your agent? If your agent is only representing you, the buyer it is difficult for her to give you any direct information because she is getting it second hand from the listing agent. As the listing agent, I always tell the buyers agent if the buyer EVER needs to speak to me directly or on a 3 way call to reassure them of the progress and where we are in the process... Call me. A listing agent on a SS really WANTS YOU TO STAY. The last thing a listing agent on a SS wants to hear is that the Buyer Walked! And remember... you get further with Sugar than you do with Salt. Your agent, the sellers agent and all transaction coordinators/assistants will be more likely to give you info and keep you in the loop if you are pleasant. Even if you have to Scream your head off... AFTER you hang up the phone.
The total time for a B of A SS from Offer submission (if the sellers qualify) to closing can vary from 100 days to 120. So if you have been on it since August and your offer was the first one submitted with the homeowners short sale packet, you should be getting an Approval soon. (BTW... the approval date you and your agent put on your offer is between you and the homeowner/seller. The banks do not work on that date. If you choose to cancel and walk it is your choice). If you really like the house and the listing agent can provide you a copy of the most recent Equator notes (minus any confidential information) then it may be worth hanging in there. (Very typical scenario with B of A short sales is the first buyer gets tired of waiting 3-5 months so they cancel, the Approval letter comes in 5-20 days later and the new buyer jumps on board, gets re-approved in 20 days and closes on the home. ) All we can do is recommend. The final decision is up to you But I suggest you ask your agent to let you speak to the listing agent for some reassurance. If you cannot reach your agent by phone, go to the office for a nice, friendly discussion. Sugar!!!
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