Have a short sale and have been told by BofA that the account is in the "litigation departement." When I ask what is that department is and why this account they responded with "we are unable to provide any specifics to the account" The only thing they are willing to discuss is options to settle the account. I then asked is I could have contact information to that department and they could not provide me with any contact information, but stated that someone from that department will contact the homeowner within 5 days.
I then contacted the homeowner to verify if they have persued or obtained an attorney and they have indicated that they have not.
Any insight would be appreciated.
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