Freddie Mac Short Sale

I was wondering if anyone had the number to Freddie Mac Loss Mitigation department or their Borrower Outreach department. I am working on a Shortsale with Chase and I want to see if I can go above them and find out the status of my file. Something needs to happen soon or Green Tree is going to send the Second to collections. My negotiator at Chase has delayed this whole process from either being out of the office or having a non working phone number for over a month.

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Permalink Reply by Keji Ogunleye on May 28, 2010 at 9:30am
Hello Vito,
Did you get the contact for Freddie mac?
Permalink Reply by Mike Love on June 6, 2010 at 7:08pm
Here is the email address: [email protected]. I am trying to get the same information. What was the verdict on this file.
Permalink Reply by Paola Martinsen on August 20, 2010 at 11:20am
Freddie Mac Borrower Outreach 877.518.8429
Freddie Mac: 800- FREDDIE press 0 until you get an operator

email structure: [email protected]
Permalink Reply by Paola Martinsen on August 20, 2010 at 11:21am
I would suggest you escalate through Chase if you are just wanting status. I would go to Freddie if you needed auction postponed or needed an approval because they declined the offer.
Permalink Reply by Melissa Colvard-McKinsey on August 24, 2010 at 7:17am
I've got PNC on the first as the servicer and Freddie Mac's the investor. Chase is the second and they want 10% of the balance ($9000.00) and PNC is only allowing $3000.00. The buyers willing to kick in the difference but PNC is steadfastly refusing. Is there a hope of escalating this or does Freddie Mac stand firm on this rule? Thanks!
Permalink Reply by Vito Lotta on August 25, 2010 at 4:11am
Hi Melissa,

I ran into the same problem. I was told that Freddie Mac will only allow 3,000 max for a second lien holder. I had my negotiator send in a request to Freddie Mac for an additional 1,900 and it went through. I would suggest having your negotiator try and ask for the extra.

Melissa Colvard-McKinsey said:
I've got PNC on the first as the servicer and Freddie Mac's the investor. Chase is the second and they want 10% of the balance ($9000.00) and PNC is only allowing $3000.00. The buyers willing to kick in the difference but PNC is steadfastly refusing. Is there a hope of escalating this or does Freddie Mac stand firm on this rule? Thanks!
Permalink Reply by Valerie Black on February 14, 2011 at 6:50am
877.518.8429
Permalink Reply by Dianne Burnett on March 24, 2011 at 6:18am

try to go HAFA with green tree, its the only way. I called and reported GT to the treasury dept in jan and wow did they straighten up for they are part of the 2mp program, this means the deal you have now must die if the investor is freddie mac. Freddi  Mac does not allow anyone to be approved for hafa that already has an offer on their home, so you must get approved with hafa first with your first and the first Chase will call green tree and your deal will get done. sorry

 

if Freedie Mac is not the investor you may be alright but must apply for hafa

Permalink Reply by Angela Pitre Reddy on June 3, 2011 at 3:07am

NEW Freddie Mac email address: [email protected]

and telphone number is 800-373-3343

 

Permalink Reply by Angela Pitre Reddy on June 3, 2011 at 3:09am
email is [email protected] and phone number is 800-373-3343

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