Replies to This Discussion

Permalink Reply by Alton R. Tyndall, Jr on April 15, 2013 at 7:09am

Have you tried the twitter help team yet?

Permalink Reply by Dona Reynolds on April 15, 2013 at 7:18am

Yes, I have tweeted them, problem being the negotiator hasn't updated the file since March 3.  The negotiator made a minor change (homeowners association dues) and has never responded since.

Thanks Alton!

Permalink Reply by Seth Russell on April 15, 2013 at 7:17am

Dona, Consider escalating the file:

BofA Escalation Team  #866-881232 #5...

Hopefully they will provide you with some assistance.

Best,

Seth Russell

Permalink Reply by Dona Reynolds on April 15, 2013 at 7:23am

Seth, would you double check the #

Thanks

 

Permalink Reply by Seth Russell on April 15, 2013 at 7:26am

866-880-1232 ..then Press 5 for the Escalation Team..I just made the call and confirmed this number..Hope this helps!

Seth

Permalink Reply by Dona Reynolds on April 15, 2013 at 7:59am

Seth,

Thank you so much, contacted them and they stated they would get a update within 48 hours.

Hope we move forward....

Permalink Reply by Dona Reynolds on April 17, 2013 at 12:54pm

Thank you everyone for your help!
Not only did the negotiator call me but also the manager, WOW!
The unfortunate ending was the offer was to low and buyer refused to budge and it just died there!
Thanks again "superstars" for your help!