I had a SS with BOA that closed October 5Th 2012 with SS Approval Letter and SS Approved HUD 1 to close no later than 10/10/12. BOA never accepted the funds and sent a denial letter fron Equater 10/23/12 that our SS was denied due to "no response from agent". Then our file went to an Auditor??? BOA Auditor said we did not have approved Hud1, we sent it. Then Auditor took all records off equator sent it to BOA legal. Now they are saying they denied it because of investor SS they wanted a contribution from Seller/Investor....when the SS approval letter fully stated they were not asking for contribution. Now BOA Legal says they want full payoff because the BOA Apprasial was expired! Please help if you know of any Authority person at BOA who actually has some Authority. I already tweeted BOA and they say they can not help. Has anyone else run accoss this crazyness?
Tags:
The borrower needs to seek legal advice asap. BofA monitors this site so they may see your post and contract you to sort out.
What happened to the buyer? Are they now living in the house?
If I were you I'd immediately connect your borrower with an attorney and then step aside.
Bryant, Yes buyer is in home. Borrower has had Attorney since Notice Of Foreclosure. Attorney has contacted the Ohio Attorney General on this...any other contacts for BOA would be appreciated.
I would also get the closing company involved. If they closed as per the written closing instructions provided by the lender, then their legal department will have a field day with this.
I don't have any contacts for this. I always go through the twitter team and have much success.
What a mess. Let me know how it plays out. You should notify your broker and /or E & O insurance provider if you haven't already. Time to start covering your rear end.
I would be contacting the OCC and the DOJ as well...You have contacted the Attorney General in your state which is good. The other two are Federal Agencies. What a nightmare...Did you send the closing information through Equator as they require after COE??? It sounds like they maybe didn't receive it and are reacting from the non-receipt. Most of the time escrow handles that function, and sometimes they require the agent to provide them with those docs. Good luck...
Since you have hit twitter at BofA and it is in legal, you are in the tar pits of the banking world. Nothing comes out of there - you have reached out beyond anything reasonably expected. You didn't mention the investor - it couldn't hurt to try logic with them.
State senators seem to get traction. I'm guessing that a human appeal from you or the seller is better than a mechanical connection from your attorney for both this and OH atty gen. They respond to voters.
You might get some action by going to a local networked TV news team. How many people could believe that after BofA approved a sale, agreed that you have all the terms right (approved the HUD-1), let you close then changed the terms and refused to accept the money they agreed to? It would be an eye-opener for the general public and probably a decent black eye for BofA. Who can actually believe that their bank could do such unethical things (who has not actually dealt with SS's at BofA, that is)?
Sorry, but it seems that you've done most of the logical things which might wake up this lumbering giant.
Is the HUD1 they approved the ACTUAL HUD1 that was used for the closing (usually submitted 2-3 days prior to closing)?
Did you log into Equator after the Closing and upload the final closing documents (Certified HUD1, Assignment of Insurance Premium) .. doesn't sound like you did.
I would start by taking to the Closing Agent at BOA who worked your file, and they their management.
Just an update on this nightmare that turned into a rational close. Let me tell you Bank Of America does monitor this Great Site! They contacted me with 24 hours of my post which led me to a contact at the Legal Department who got the case resolved in 2 weeks! Shout out to Matthew!!!!
My guess is that it is the media group (tweet) watching this. They cut through the lines and crap the best (after normal attempts, call to SS reps, etc.).
Your right Joe. Not the Tweet. Said Media Group.
© 2024 Created by Short Sale Superstars LLC. Powered by
Short Sale Superstars, LLC and www.ShortSaleSuperstars.com does not endorse the real estate agents, loan officers, attorneys, real estate brokers and other participants listed on this site. These real estate profiles, blogs, blog entries and forums are provided here as a courtesy to our visitors to help them make an informed decision when buying or selling a short sale. Short Sale Superstars, LLC takes no responsibility for the content on these pages that are written by the members of this community.