I see others having success with NationStar, but I have had the worst time with my file. Submitted everything back on 02/09/2011. Very unresponsive negotiator who was constantly changing his story. First it was "MI's fault", so I began to work directly with Radian. They clearly stated that they had approved the sale. The nego. then said it was the investor's fault and simply closed my file. No counter, no effort, nothing.
Researched, found out the investor was Fannie. Worked through their process and within a day of getting to the right person, had the file approved. He emailed the NationStar negotiator directly on Monday. I followed up with an email in Equator, still nothing...this should be an easy close at this point...
Do they ever reassign files? Is it worth offending the current negotiator to try? I have been polite and professional while doing everything I can to help the sellers. I am at a loss and on the verge of losing the buyer. Any NationStar advice?
Tags:
I would g up the food chain at Nationstar and ask for a new negotiator.....tell them what you did above and they will get you a new negotiator.....
You can also try some of the "big boys" at Fannie.....
I would g up the food chain at Nationstar and ask for a new negotiator.....tell them what you did above and they will get you a new negotiator.....
You can also try some of the "big boys" at Fannie.....
Shayna - Git R' Done!!!!
nice work....hope your client appreciates all your efforts!!!
glad we could help........now go help some more homeowners!!!!
© 2024 Created by Short Sale Superstars LLC. Powered by
Short Sale Superstars, LLC and www.ShortSaleSuperstars.com does not endorse the real estate agents, loan officers, attorneys, real estate brokers and other participants listed on this site. These real estate profiles, blogs, blog entries and forums are provided here as a courtesy to our visitors to help them make an informed decision when buying or selling a short sale. Short Sale Superstars, LLC takes no responsibility for the content on these pages that are written by the members of this community.