Replies to This Discussion

Permalink Reply by Tni LeBlanc (805) 878-9879 on June 30, 2011 at 12:56pm

I feel like Wells is clunky in Equator.  Plus they swipe your documents. 

And yes, I'm still getting secure emails too not through Equator.

Permalink Reply by Carol Pease on July 29, 2011 at 5:51pm

They really do swipe your documents, and you are left with "file missing"  on your documents.  Strange, I have 2 files with missing documents and both are due to be foreclosed on Tuesday.  I think they are trying to tell us something. 

Tni LeBlanc said:

I feel like Wells is clunky in Equator.  Plus they swipe your documents. 

And yes, I'm still getting secure emails too not through Equator.

Permalink Reply by Michael Schneider on August 1, 2011 at 3:42am

I believe that Wells choose to use Equator as a pass throught server.  No documents are retained on an Equator server.  It is simply a portal that transfers documents to a Wells backend server.  By contrast, I believe BofA documents are retained by Equator.  As least, this is what I think is going on, just from using the system.

This is almost certainly not what Equator whould recommend.  Seems that Wells chose to implement the system, with one arm tied behind the back.

As a result, the document submission process can be a nightmare.

(I have no first-hand knowledge based on discussions with system's people, just IMHO....)

Permalink Reply by JulieAnn DeCeunynck on August 2, 2011 at 9:11am

Wells Fargo on Equator is a nightmare! I am still faxing my files in for a manual underwrite. I'm told they are still going through training and are overwhelmed! NO KIDDING it shows!