Wells Fargo and Fannie Mae not working with Sellers

Has anyone experienced a short sale being ignored? Wells Fargo states there is nothing they can do to stop foreclosure unless we upload to equator, Equator states we must first go through Fannie Mae.  Fannie Mae states we must first go through equator.  This has gone on for over two weeks, seller has tried to call.. Fannie Mae and Wells Fargo tell the sellers the agent needs to upload the Short Sale to Equator.. Its the run around !!  Time is running out..!! Cash buyer over asking and we can't get a straight answer out of anyone..  Is there any hope of getting this short sale on the fast track?

I have never had any trouble in the past with Wells Fargo Short Sales or Fannie Mae short sales, but I feel a ROBO Stamping in Action !!

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Comment by Linda Kemppainen on March 21, 2013 at 8:28am

So now the comment is that its TOO LATE to stop foreclosure.

Comment by Linda Kemppainen on March 21, 2013 at 8:27am

Bryant

 That would be wonderful if equator would let the file be input, Every time I tried since Feb 5th I was rerouted to a Wells Fargo voice mail or Fannie Mae voice mail. When I called equator i was told that I needed to speak with someone at Wells Fargo..So your advise is great and I have been doing SS since 2008. When a lender will not respond or let you open a ticket in equator then something is wrong with the system. I assure you I have tried all my steps, Only when I put a comment on Twitter did I get any kind of response from Wells Fargo and Fannie Mae on this file.,

Comment by Bryant Tutas on March 21, 2013 at 3:16am

No matter what the file has to be initiated in EQ. The listing agent needs to initiate in EQ and get the file moving forward. It has to be worked with Wells Fargo through EQ.

If the seller side doesn't even know how to do this then you are in for a long ride.

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