......and I quote:
"......no Mr. Benita, you are not yet authorized on the account so I can NOT GIVE YOU THE PHONE NUMBER FOR THAT DEPARTMENT!!!"
Uh....really? I need to be authorized for you to give me a phone number?
NEEDLESS to say I called someone I know at the bank and "got my way"......BUT IT SEEMS B of A STILL has some MORONIC policies!!!
Best of luck to ANYONE dealing with these!!!