Hey all you short sale superstars. First off, I want to thank you all for your great information and informative posts/tips. I am working with this company for the release of a 2nd lien on a CA property. I have already retained the first from our friends at BofA, and I thought that was bad. This company has been extremely difficult to work with! After sending my clients package in four different times (as of course they never received it the first 3 times, and fourth time around they were missing a document or two, although technology and fax confirmations confirm receipt). They have come back 3 times already and have denied this sale, with no counter. I have yet to speak with my negotiater, although several vm have been left. The good news is that the client has agreed to sign a promissory note, although not for the full amount. I have been unsuccessful with my online searches to locate information or tips regarding dealings with these folks, and the few things I have found indicate that these guys don't really like to cooperate in the ss process. Additionally, I have not found anything on this site regarding dealings with them either. The current 2nd is for $176K, with $70K of that as cash out. Client has not made any payments on the loan for almost 12 months, as she lost her job over a year ago. Does anybody have any information or tips they can share regarding dealings with them? Please help, and I thank you all in advance for any tips you can give me!