I have a short sale for a deceased single person with no significant other who passed away. The estate with no positive assets and actually a lot of debt, including $20K in child support, was left to his 2 kids. (He has been divorced for at least 10 years). A person (not ex wife) with no financial interest in the property and who did not inherit anything (except a headache) is handling the estate as the "Special Personal Representative". This person is married and doesn't even live in the State where the vacant home resides.
CitiMortgage is the bank and they have told me that there is no "outside" investor or MI company. They said that they "are the investor". They are insisting that we have to provide the Personal Representative's SSN so they can pull her credit, her bank statements, paystubs, tax returns, and basically everything as if she is the Borrower. I know that they do this if the non-borrower spouse is the one handling it and maybe there would be a reason to get this info for anyone that has contributed to the household by living there or that is related or has interest possibly in some way. She is basically a stranger, there was no trust, and she has no business relations with the deceased person. She is getting nothing from this.
When I call Citi, they will not put me past the girl who is handling the file who is the person one step before the negotiator and one step after the initial person. This girl will not let me talk to a manager or a negotiator and says that this is a government regulation. I told her it wasn't a government loan and she said that they still have to go from government guidelines. Even the other people I have gotten a hold of at the bank, who want to help, can't (like it isn't possible) for them to get me to someone in the negotiations dept.
To make a long story shorter, there is a buyer (represented by someone else) who has their loan docs at title, have put $5K into the home to make it FHA lender approved, and have actually paid more than market (in my opinion) for the home. We need to get this through and the personal representative is not going to give out any of her personal financial information. I NEED SOME HELP! DOES ANYONE HAVE A SITUATION LIKE THIS? DOES ANYONE HAVE A NUMBER OR EMAIL OF A HIGHER END MANAGER AT CITIMORTGAGE? ANY SUGGESTIONS?