Information

PNC Bank

Help with PNC short sales.

Website: https://www.pnc.com/webapp/unsec/Homepage.do?siteArea=/PNCCorp/PNC/Home/Personal
Members: 388
Latest Activity: Jul 27, 2020

PNC Bank Short Sale Information

 

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Customer service 800-523-8654

FAX:
937-910-4009

MAIL:
PNC Mortgage
Attention: Central Receipts
HAMP Bldg 7 – B6-YM10-01-1
3232 Newmark Drive
Miamisburg, OH 45342

PNC HELOC Department:

Phone: 866-622-2657    FAX: 866-641-2691

We seem to be getting conflicting info on numbers. Try these as well.

Fax SS Package to: 937-910-4009 -- Takes 24 hours to make it through their imaging system. Then call: Jonathon 937-910-3327 (he's in PNC's 1st Lienholder Loss Mitigation dept.)  He was very helpful for me. good luck

Here are updated Phone Numbers for PNC Mortgage:

SS Dept # is 888-224-4702

FX: 440-546-2201

FX: 937.910.4009

First Mortgage:800-523-8654

First Mortgage Letter of Authorization:937-910-3333

 

2nd Mortgage Collections: 866-622-2657 x 44700

 

ESCALATIONS:

PNC Twitter @PNCBank_Help 

[email protected]
800-524-9995

 

PNC SHORT SALE DOCUMENTS LIBRARY

Process for Fannie Mae/Freddie Mac Hardship Assistance Review

PNC Arms Length Transaction Notice.pdf

PNC HELOC PKG.pdf

Discussion Forum

PNC Escalation Contact

Started by Deb Orth Jul 27, 2020. 0 Replies

Does anyone have a contact at PNC?  Getting nowhere in response to submission of short sale package.  Keep getting emails saying they have received the documents.  Then they ask for the same docs…Continue

PNC Escalation

Started by Steve Doan. Last reply by Dean E Eshelman, CPA, CDPE, IRES Jan 23, 2017. 6 Replies

Hello all.  Have a short sale, home value is in the low 700's.  PNC is in the second  position and there is decent amount of equity beyond the 1st.  Having the home on the market for going on a year…Continue

1st and 2nd with PNC

Started by Ashley Den Uyl. Last reply by Sandy Hermes Nov 23, 2015. 1 Reply

The property went to foreclosure sale in 8/20/15. Michigan is a redemption state so we have 6 months from 8/20/15 to complete the short sale. I received an offer on the property and submitted the…Continue

Tags: sale, escalation, second, first, redemption

Help!! Should I resubmit package after seller is past due?

Started by Sandy Hermes. Last reply by Kylee Roe Jun 1, 2015. 5 Replies

Intitated contact with PNC last October and let them know Seller was reaching out for short sale. He could see a new financial obligation that would exceed his mortgage payment beginning in Jan. They…Continue

Tags: on, loan, netproceeds, current, seller

Comment Wall

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Comment by Patti Lyles on April 4, 2011 at 3:19pm

My seller filed bankruptcy after getting such a crappy workout from PNC 2nd. This line of credit was $24K and they demanded my seller bring $14K to table plus the first $3K=$17K was nuts and

The BK has gone thru and now the BK attorney says put the file back thru and try it again. I have have nothing to lose.  Does any one have any experience with a seller filing BK and have it all done and then going back?

Comment by Jean Beymer on April 4, 2011 at 2:40pm

Closing on a PNC second. Owe $62K never late on a payment

PNC offered $7K for lien release - $55K to collections (11%

accepted $25000 for full lien release (40%)

Long negotiation...best we could get.

Comment by JulieAnn DeCeunynck on March 30, 2011 at 8:55am
PNC first mortgage phone number 800-523-8654
Comment by Sandy Holguin on March 4, 2011 at 9:47am

Lisa,

Thank you for your response.  Do you have ANY suggestion on how I make this work?  The second is a HELOC.  The Sellers, Buyers, Agents all are very cooperative and wanting to make this work.  I'm still going to see if I can find a number to somone that can do something at PNC.  Let me know your thoughts if more.  Thanks again.

Comment by Lisa Jalufka on March 4, 2011 at 7:44am

Sandy -

I have completed several short sales with PNC as the second.  How is the second structured?  Is it a HELOC?  If it is HELOC, then PNC told me on 2 others seconds as HELOCs that they do not release their deficiency rights because of how the loan is structured (and it is my understanding that a HELOC is a different type of debt that can be charged off - in other words, sold to a collections agency who will then try to collect on that debt - many times for more than the $6000 that HAFA would have provided).  In those situations, PNC told me exactly the same that they have told you - we offered to do a promissory note, and were told no because of the structure of the loan.

Comment by Sandy Holguin on March 4, 2011 at 6:17am

Can anyone provide me with the most effective and direct method to escalate a PNC second?  I had a HAFA short sale approval from BofA and PNC would not cooperate.  We have converted the first to a regular short sale and agreed to PNC's request for 17k to release the lien however we will not agree to the 155K as a deficiency.  We offered to carry a note for 30K as full settlement in addition to the 17K and they denied.  Any suggestions? 

Comment by Kyle Souza on March 3, 2011 at 8:08am

for fax or followup?

 

fax is - 937-910-4009

 

follow up is - 800-523-8654 or 800-822-5626  they are super friendly, not.

Comment by Kevin Bown on March 3, 2011 at 8:05am
THE NUMBER ABOVE IS FOR PNC SECOND MORTGAGES OR LINE OF CREDIT -  #866-622-2657 ext. 44700.  I AM STILL TRYING TO GET A GOOD NUMBER FOR THE FIRST MORTGAGES - HELP!
Comment by Bryant Tutas on February 28, 2011 at 9:19am
Hi Kevin. Come back and post if you get updated numbers so I can change the info in the group. Thanks
Comment by Kevin Bown on February 28, 2011 at 7:52am

Need some HELP here - does anybody have the current FAX numbers for PNC?  Issues with numbers listed.

First Loans - Fax and contact number

2nds - Fax and contact number

Thank you!  Kevin

 

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