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Hi Cherrie, I had the same problem but did not realize it until I received approval from the first, not GreenTree, and then sent the ltter over to GT in hopes they woulld approve quickly like most major lenders do.
This was not the case. I wrote an entire step by step documentary of my experience with GT here in case you are interested.
http://shortsalesuperstars.com/group/greentreeservicing/forum/topic...
Hope all works out for you - Mark
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