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I have not put it on Equator but it is worth a try. I was given a fax number at GMAC to send the offer and they acknowledged it right away, then nothing. I had thought about faxing again just to get some kind of response. Thanks for the tip.
Jeanne,
GMAC is not listed as one of the lenders taking packages for short sale on Equator. What should I do now? I would not know who to send it to if I do not have a direct link to GMAC. What did you negotiator tell you? It has been hard for me not to get really frustrated with the whole process.
Jeanne,
Thank you for your help. You were right, they had put it on Equator and not bothered to let me know. Hopefully things will go better from here.
Jeanne,
Thank you for your help. You were right, they had put it on Equator and not bothered to let me know. Hopefully things will go better from here.
Chris,
Have you had any luck with talking directly to your negotiator? When I ran into questions and potential problems working through Equator, I called my negotiator direct and she was very receptive. That does not mean that all are that easy but it worked for me. I am about to close my deal and we did a combo of working through Equator and phone to get the job done.
Patty,
Yes, I've called the Negotiator and although his instructions on his voicemail greeting are DO NOT LEAVE A MESSAGE I have anyway. No return calls. No return messages thru Equator. Yesterday I finally was able to escalate to a Supervisor through Customer Service (because they saw my log in Equator of repeated attempts to get a status). Within an hour my Negotiator sent a message through Equator and we've been in contact ever since.
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