Dear Members,

We did receive an approval from Chase on our short sale which expires in 5 days. Buyers are getting a USDA loan which currently has extremely long review timeframes in the state of CO and therefore the buyer won't have the loan approval in time. Chase has been very difficult in extending the approval letter and had denied us to do so twice stating that this is per the end investor. I'm trying to speak to somebody in Chase who has the flexibility and the decision making abilities to help us with our file. Do you have any tips or contacts?

Thank you