Good morning Short Sale Superstars, I have a SUCCESS STORY!  About a month ago I posted a question to all of you BofA Short Sale Vets, asking advise on dealing with Bank of America HELOC as a Third place lienholder.  Well, today it finally came to a conclusion, but not without war wounds.  In short, we were at our 4th buyer, we thought we had 2 loans with approvals, WF 1st and BofA 2nd, prelim revealed we had 3 loans, which moved BofA to 3rd lienholder position, and a small WF HELOC 2nd, oh and the WF is a Fannie Mae Loan, so NO Additional Contributions from ANY OTHER party are allowed, so whatever they allow to go to the 2nd and the 3rd, is all they will get.  No exceptions.  So, the 1st was generous by allowing $6K to be split between the 2.  The 2nd agreed right away to split 50/50, the challenge was that the 3rd was owed 3 times more than the 2nd, so the 3rd, BofA wouldn't accept less than $4900, so we were $1900 off, and remember no one can contribute anything to anyone for anything, other than the $6K.  We were at an impass, I took it to the next level with the seller present to figure out  something, come to find out, it now had to go through lien review, oh, did I tell you buyer was at docs, ready to sign, loan lock almost ready to expire...  Loan review took almost 2 weeks, we were told by the next level approval letter would be going out in the next day, never received it, called to find out, they faxed it to the WRONG AGENT, WRONG FAX NUMBER, AND WRONG STATE, Correct Property and Seller, so they had to resend it AND REAUTHORIZE ME, because someone else was now connected to that property!!! Ok, here is the kicker, I received the New approval letter, with the SAME AMOUNT, $4900!!! OMG, I was fit to be tied to say the least, when I quesitoned it, I was told, the lien review was complete, but the GUIDELINES would not allow for lien release below $4900!! Again, I wouldn't take no for an answer, now I'm going up the chain again, only to get someone more stubborn than the negotiator! So, I requested an escalation to the next level, when she proceeded to tell me she already escalated it to the next level and it was Denied, mind you, she had not left the phone while we were talking, in any event, I requested escalation again, same response, this time, I asked her, "Are you Refusing to Escalate this to the next level, upon my request, I am requesting escalation to the next level?"  She put me on hold and that's when the ANGEL, Mr. Earl, answered, he listened and heard the word, junior junior, or junior to the junior, and said "hold on, I'm reviewing these guidelines a little closer, give me a few minutes..." so I did, within about 5 minutes, he returns to the phone and states, "I think I found something that will allow us to approve the $3000, its in the guidlines, but has nothing to do with the percentages, which is where everyone was focused."  He reassured me he would have it approved and sent to QC/Final Approval, and I would have it in my email NO LATER than this morning.  When I called BofA this morning, all of his notes were in the system! He followed through as promised, and I had my FINAL Approval letter by 9am!!! SEE ALL OF YOU PESIMISTS, THERE IS ALWAYS A WAY, BUT YOU MUST BE PERSISTANT AND NOT TAKE NO FOR AN ANSWER, someone, somewhere can always find a way to make it work, JUST DON"T GIVE UP!!! I know I didn't!!!  Thank you Short Sale Superstars for sharing your stories, they are encouraging!

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Replies to This Discussion

Lisa- I agree never give up. While I have done a few Short Sales and they are never easy. On Equator now with one of mine they now have Borrower Outreach. Never seen that before, have you?
Lisa, your post is inspiring to all short sale agents.   Congratulations on your success.

Borrower Outreach is when the H/O is presented with options in their best interest. Before this system was in place the agent had more power to pursuay the H/O to opt out of HAFA, because they didnt have to call the bank to get the unbiased options.

 

3 months later the H/O is presented with the terrific news they must sign a cash contribution, and the deficiency will not be waived. H/O wonders "How come nobody told me about HAFA?"

SueEllen Morse said:

Lisa- I agree never give up. While I have done a few Short Sales and they are never easy. On Equator now with one of mine they now have Borrower Outreach. Never seen that before, have you?

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