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This is what i got from the LRC today regarding one of my files. Get ready to be frustrated
"Ali,
Your transaction got transferred to the ARASS department (Alternative Request for Short Sale) because you came in with an offer already and in the true HAFA program your client would start out without an offer and obtain one during the 120 days marketing period. Bank of America has to use an alternative program to negotiate your offer within the HAFA guidelines. Therefore, your file is transferred from the HAFA platform to an alternative HAFA platform. The process is actually faster at the ARASS department than at the RASS department so it may even be in your benefit. I am sure she will be in touch with you shortly but I will send her an email as well."
Have a great day
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