Replies to This Discussion

Permalink Reply by Celeste ODea on April 4, 2011 at 9:29am

Escalate it to Brian T. Moynihan ([email protected]).  Send an email and briefly state the facts and what you need to have happen. Send back-up info. You will receive a response right away. Good luck! Let me know what happens! :>)  Do it right now!

Permalink Reply by Dianne Slutsky on April 4, 2011 at 9:33am

Celeste is absolutely correct.  Brian should be able to help. You should also have your Seller call and demand to know why they are not working with you on a short sale. Tell your Seller to indicate that he has not received the proper notifications of alternatives to foreclosure.

Permalink Reply by Lisa on April 4, 2011 at 9:55am

Hi Randy,

I had this exact same issue a few weeks ago. I  contacted Allan at [email protected], he is the west coast loss mit vp, I sent him a very detailed email with the chain of events and told him I was going to go to all my local media venues and let them know BOFA is not helping their customers avoid foreclosure like they claim, low and behold I got an approval letter with in 24 hours ( I had been trying to get an approval for 8 months and then got a denial a week before it went to sale), funded and recorded the day before the sale date since it was an all cash deal......if you are the east coast try emailing John at [email protected] he has the same title for east coast BOFA props....Good luck, I hope this help you!!

Permalink Reply by Celeste ODea on April 4, 2011 at 11:09am

Ahh... start at the top and let the Executive Office assign an escalator.  It's more effective.  They call me and send me emails all the time now to see if I got my questions resolved, and ask how my short sale transactions are going.  I was persistent, but never used the local media as a venue.  They do have an escalation Dept, but you want it to come from the Executive Office.   I know I'm posted on their bulletin board!!

Permalink Reply by Randy Randolph on April 5, 2011 at 11:03am

Thanks everyone - I have sent an email to Mr. Moynihan requesting his assistance in getting the trustee sale postponed by 30 days. Now we wait.... Hopefully we will have news tomorrow.

 

Thanks again for your help!

Permalink Reply by Randy Randolph on April 11, 2011 at 8:58am

We lost this property to the Trustee Sale. I was on the phone with BofA trying to get the sale delayed as the Trustee was reading the property description and holding the sale. There were no bidders, so it reverted to BofA. Now I need to find out who will be in charge of it as a REO so the buyer can still buy it. Any ideas on tracking down the asset manager for the BofA REO?