FASLO is a servicer for Chase, who in this case is the second trust.  I called them notify them that we were listing a home for short sale and they immediately sent me an e-mail back letting us know that the bank is looking for proceeds of $17,000, only wants a 4% commission paid.  Has anyone out there had any experience with them?  I, of course, will use my best negotiation skills possible, however $17,000 is a high number to start from!  Please let me know your thoughts. 

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Cindy - I have worked with Faslo, and the demands were not as bad as you are dealing with now. It may be guidelines Chase gave them for that particular loan. I bet they will deal.
Has anyone been able to figure out their email structure?

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