Help!  The property management company uses a very poor system to evaluate owner occupancy to put on condo certifications.  They go by the address the HOA bill goes to.  I know this is common practice, but it is killing a short sale that is so close to closing!

Can I require they use other means as the billing address being different from the property address can have so many different reasons.  For example, it could be a second home, in the case of elderly people they may have someone keeping their books for them, parents could have their children living in the property as it is very near several universities and a very obvious reason for not having the bill sent to the property are the heavy use of PO boxes these days.

Does someone have verbiage I can use to get the property management company be more diligent in providing correct owner occupancy numbers?  I've thought of threatening a law suit if I lose this transaction.  There are many lives involved here;

1. The seller may end up with a foreclosure on their credit if the escrow does not close.

2. The buyer will likely not qualify if rates go up more than where they are now.

3. The buyer will miss out on buying their first home in a community the love.

4. Two agents will not earn the commissions they earned through hard work and dedication to their clients.

Maybe I'm preaching to the choir here, but maybe one of you superstars can help me!  I'm wishing on a "superstar!!"