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Permalink Reply by Jeff Payne on June 13, 2011 at 9:04am

Rick, where are you located?  Might I suggest that you go to the find an agent feature on this site and see if there is someone in your area or email me at [email protected] and maybe I can help to find someone

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Permalink Reply by Eric Mieles on June 13, 2011 at 11:00am

I can understand your frustration. You mentioned that "You lost 2 buyers" do you currently have a buyer with a contract pending now? Have you identified what the problem is and why they are not moving forward with your short sale request? I read your hardship and your frustration however let's look at maybe some of the details that's preventing you from moving forward.

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Permalink Reply by Rick Mesa on June 15, 2011 at 2:18am

I have been working with a great agency here in Vegas on short sales, as they are also frustrated and can not get answers from PNC. I lost my last buyer almost now a month ago, as they could not wait any longer. The house has been appraised by PNC and as mention it now almost a year in dealing with them on this.

 

PNC has been shady with some of their request, only verbal over the phone and nothing in writing when I request it. I have a 1st & second with PNC, 1st will not negotiate or give a sale date, or work with the 2nd. The 2nd did come back with almost have me payback full on loan with a $6k at closing, which they have my bank records and know I do not have this to agree upon, so they closed the case since I could not agree. They also will not accept the HAFA, which I have qualified have provided them with hardship and depleted what I had in saving based on the move and paying mortgage to the house I was not living, and rent in new State.

 

So no answers from PNC as to why, I am contacted by their collection department asking for resolution or provide me options, and at time they do not seem to know I have been trying to workout out a short sale with them.

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Permalink Reply by Eric Mieles on June 15, 2011 at 2:54am

Hey Rick. I know it's frustrating. They are difficult however you mentioned a couple of things that raised a red flag.

1. You mentioned that you have been trying this for a year now yet collections see no short sale request status in there system.

2. Your working with a great agency in Vegas.

3. You HAD a buyer.

In no way am I saying people are dropping the ball however I would recommend you call and ask for the rep to review all notations on the account to see how many times and what the agency has done. Also I would speak to whoever is marketing your property and see how they can get a market value offer asap so that you can resend your package and have it reviewed again.

How long ago did you have the buyer and the 2nd was requesting the contribution?

I hope you don't mind I'm just trying to think of different things and scenarios that may help.

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Permalink Reply by Rick Mesa on June 15, 2011 at 4:08am

Eric, thanks for getting back to me...

1. You mentioned that you have been trying this for a year now yet collections see no short sale request status in there system.

Yes, in my opinion it more that I'm flag for collection, so the collection team at PNC, just gets a list to call and and they go through their spiel, some can look it up when I talked to them others say they dont see anything.

 

2. How long ago did you have the buyer and the 2nd was requesting the contribution?

1st buy was for 3 months with in a week of putting house up for sale, second was in agreement 4months which after agent was working with both 1st & 2nd, the 2nd came back with this verbal offer (which they said I had to call to agree to keep the case open) of $6k plus payback of remainder, and when I called and wanted it all explained the Negotiator was kind of rude, saying the realtor should of explained this to you what your agreeing upon. Which I then stated, I want to hear all the terms and details of what your asking me to agree to if your not providing me it in writing. The email from them to agent was pretty vague also and did not have full disclosure of what the terms would be to try and payback the difference.

 

Just seems the negotiator work at their own speed and where u are in the queue or list. The reality, as always been in constant contact with me and where they are with negotiator's, and whats going on. The frustrating thing is PNC not communicating or giving reasons why. It to the 2 months to just say we will not accept HAFA, based on their policies.& procedures.

 

 

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