I've had transactions fall apart for lame things, but this is the lamest!

Ready for docs, and JMac (the lender my client's mortgage broker chose) tells us
they need a short sale approval letter stating the purchase price, not the pay off
amount. They say this is the way they have always operated, and other banks
have provided this for them. OCWEN is saying this is all they provide. Mortgage
broker has gone to all levels to try and resolve, and listing agent has tried too. Neither
will budge. Incredible!

Do you have any advice or contacts? Running into the holidays, and short sale
expires on the 28th.

Thanks for any help....

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I can't believe you were able to get this far with Ocwen.  We have had nothing but bad experience, and many of my colleagues in St. Louis are staying away from anything with Ocwen saying they are nothing but a time drain on their resources.

 

Very, clever, Bryant! Janis, the listing agent has had one other offer and the
buyer backed out, but both times it has been smooth up until this point.
Thank goodness, our fantastic mortgage broker was extremely persistent
and JMac (not GMac) agreed to accept OWEN's letter! So all's calm for now....

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