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A bank does not have to entertain a short sale - it is not your right, so tread lightly. You seem to have a friend at the attorney's office - use her. Keep going to her with your problems, ask her what to do, she will probably call the bank and talk to them. It may be possible that you get some traction if you have an excellent story. Not bothering to call in to see where things are is NOT an excellent story.
I have had issues with Everhome and had some great work done - you have a much better chance of working this out than you would at BofA where Fannie Mae doesn't give a hoot because it is taxpayer money that they are wasting, not their precious vacation time, etc.
Do you have a great short sale for them? Is this just mediocre? There are people at everhome who will actually use logic.
I don't know that this will help, I'll send your story to one of them. On the other hand, after she fixed my short sale up, the buyers walked - she is not thrilled with me at the moment... ;-)
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