Replies to This Discussion

Permalink Reply by Tara Samney on May 15, 2013 at 1:14pm

Jan, I just completed one last week.  Has your file been assigned to Servicelink yet?  We started with IndyMac but then they handed it over to them.  I got the impression they are handling all the processing.

Permalink Reply by Jan Sanderlin on May 15, 2013 at 1:21pm

No, not yet...How are they to work with??? It has been a while since I worked with Service Link as well...I have heard that the seller can request that the file be processed by the servicer and not the servicer's designee.  Did they require a 1% concession to them from agents??? The whole industry has gone to hell in a hand basket.  I have a foreclosure date of 6/12/2013 so, I must hit the ground running...Just want to get all of my ducks in a row...

Thank you!

Permalink Reply by Tara Samney on May 15, 2013 at 1:32pm

It depends on who you get as negotiator.  File processing is slow.  I had 2 negotiators tell me how backed up they were, so they likely are extremely backed up. 

No luck getting the file back with IndyMac.  We tried repeatedly. IndyMac flat out told us they weren't touching it and Servicelink issued the approval letters (they just write them on IndyMac letterhead) and has the direct contact with the investor. 

They didn't ask for a commission cut- BUT I voluntarily cut it to make a counter work so it ended up being a total of 5%.  It was really brutal.  DeutscheBank was the investor, offer was $5,000 over buyer's appraisal, no closing costs and no relocation (HAFA).

It took IndyMac over a month to get it to ServiceLink.  Hopefully, they are moving faster now.

 

I

 

 

Permalink Reply by Jan Sanderlin on May 15, 2013 at 1:43pm

Oh man, you are not giving me warm fuzzies...I hope that they are moving faster as well...Oh man, I might be crying here shortly...thanks for the assist!

Permalink Reply by Tara Samney on May 15, 2013 at 1:53pm

who is the investor?