M&T Bank

Skip Navigation LinksM&T Bank  Short Sale Home Assistance dept

seller must call 800-724-1633 for financial interview for House hold income and expenses 

Fax third party authorization first to 716-848-3748

Location: 8180 GREENSBORO DRIVE STE 500 MCLEAN , VA 22102 .
Members: 81
Latest Activity: Jul 11

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Discussion Forum

Principal Balance Reduction

Started by Paula Bachman Mar 23. 0 Replies

Has anyone been successful in getting a principal balance reduction with M&T Bank? Continue

Comment Wall


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Comment by Kylee Roe on April 27, 2012 at 2:28pm

They have a special financials page they want filled out, so call 'em and tell 'em you have an offer and to mail the borrower the packet. After that, it's same old--2months banks statements, check stubs, two years IRS pages, and hardship letter.


Comment by mariamoralesproperties on April 27, 2012 at 12:52pm

I just got a listing where M&T is the 1st and BofA is the 2nd. Can anyone provide me with M&T paperwork (workout packet) ? [email protected] Thank you in advance and looking forward to staying active in dialogue.


Comment by Paola Martinsen on April 25, 2012 at 9:03am

Hello! I was wondering if there are any bank specifics forms for M&T and if so would someone be willing to post it here for all of us or email it to me? [email protected]

Thank you!

Comment by Barbara J. Rice on April 11, 2012 at 12:32pm

I was able to talk with Madeline Rivera (877-263-2652) who actually took a couple minutes to speak with me. THANKS Madeline! She had sent me an email on 3/15 which stated approval could take 3-4 weeks. My bad. TOMORROW is the end of 4 weeks :-) so I'm encouraged to call back tomorrow. :-)

I believe "patience" is the word when working with M&T.

Comment by Barbara J. Rice on April 11, 2012 at 12:24pm

The auth should be faxed to 716-848-3748

The SS pkg should be faxed to 716-630-4900

You also need a Workout Pkt from M&T

Comment by Barbara J. Rice on April 11, 2012 at 12:23pm

SS pkg was faxed to M&T on 2/3 (confirmed loan originated at BofA). On 2/16 I was told Bayview Loan is servicing. Main phone # is 866-709-3400.

Negotiator was assigned 2/23 to Claudia Navarro. Since then, NOTHING. I call and leave message (when the VM is not full) and never get a return call. On Monday I called and was given the name of the Manager: Amy Stephens and her phone #877-312-1677. I've called twice and still no response. I am currently on hold with the main # hoping for an update.

Comment by Kylee Roe on March 22, 2012 at 4:45pm

Jumpin' in too! Going to see more of these B of A solds to MnT, so we are the pioneers!

Comment by Mike Derby on March 20, 2012 at 3:36pm

Hi Jill;

Thnaks for the comments. Do you have escalation phone numbers, in the event I need? Also, you mentioned B of A. Are you working your M & T SS package through Equator? Any phone numbers would be helpful. I would really like the phone number for the Supervisor. Thanks

Comment by Jill Ford on March 18, 2012 at 12:38pm

My current M&T short sale is one on a recently purchased Bank of America loan--this department appears to be separate from the regular ss department.  I spent all of last week and half of the week before emailing everyone whose email address I had, just asking for an update.  left phone messages, finally called and asked live person who answered phone for the supervisor to the supervisor of my team.  Left a message there and got a response from the assistant to the asset manager assigned to my case.  A pretty detailed update too, although we are still waiting for a positive response--going on 9 weeks I think.

In my experience no direct line to any specific person is EVER answered live.

but, as I said going in, these B of A loans seem to be treated differently.

Comment by Mike Derby on March 18, 2012 at 12:24pm

Well, here we go. Received and accepted an offer. M & T Bank 1st loan. Greentree 2nd. Wish there was a little more info on M & T. I already know where GT sits. Ugh!!

Any help would appretiated. SS Package docs, contact phone #'s, etc.




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