Wells Fargo Short Sales

Information

Wells Fargo Short Sales

Wells Fargo and ASC (America's Servicing Company)

This group is for information, tips and solutions for Wells Fargo short sales.

Members: 1439
Latest Activity: Oct 27, 2022

Wells Fargo Short Sale Information

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Wells Fargo Short Sale Info and Items Needed

Wells Fargo Short Sale Dept 1-866-903-1053    (see below for ASC forms)
Short Sale FAX 1-866-969-0103
Letter of Authorization Fax 1-866-917-1877

Mortgage Servicing 1-877-841-5301.

Wells Fargo Line of Credit Division 866-961-6861 or 866-970-7821

Third Party Authorization: 866-917-1877 (fax)
Fax: 866-834-7850 or 866-834-7949

Email format [email protected]
OR [email protected]

ESCALATION DEPARTMENT 866-605-0829

Wells Fargo Executive Offices:  800-853-8516

Discussion Forum

What can I expect?

Started by Beth Walsh. Last reply by James Franko Nov 1, 2021. 6 Replies

Violation to Receive Additional Funds

Started by Kay VanKampen. Last reply by Short Sale Superstars LLC Oct 8, 2019. 2 Replies

Investor denial

Started by Angie Fraguas. Last reply by Short Sale Superstars LLC Jul 11, 2018. 3 Replies

Comment Wall

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Comment by Sheila Vardakis on February 7, 2013 at 6:24am

didn't someone just post a new wells fargo authorization?  i need please

Comment by Sheila Vardakis on February 7, 2013 at 5:46am

I had to go to HUD on a Wells Fargo contract because my negotiator when MIA.  We lost the buyer over it and it was the price on the ATP so seems like a no-brainer.  Anyway, I got a Authorization for HUD signed by the sellers and talked to an amazing contact there at HUD who was a wealth of info. 

 

I don't recommend going to HUD until you have an offer and a lack of communication though.  The paper gathering process has nothing to do with them. 

 

Many blessings :)

Comment by Jillian Young on February 7, 2013 at 5:37am

It is crazy....I'm escalating to someone higher. Thank you for your response :)

 

Comment by Sheila Vardakis on February 7, 2013 at 4:56am

that is the craziest thing.................well not really..............we all have seen crazier and even more non-sense things happen.  LOL

I haven't had a 25 pg request but have had pg 2 signed by borrowers which I am doing on everyone now and ALL Pages to the Federal tax return.  I would work to get someone above. 

Comment by Jillian Young on February 7, 2013 at 4:49am

HELP!! I have a husband and wife doing a short sale with wells. I uploaded all the financials. For some reason they wanted me to upload all docs twice since there is 2 borrowers. they accepted all except the 2nd set of 2010 & 2011 taxes. The 2nd set was rejected with a note that said

 

25 pages per income tax year is required.   Full tax pages are required , per investor

 SOO I reuploaded and added a comment. I emailed the person I am working with and he sent the same response and now isn't responding AT ALL.

 

Has anyone had this situation??

Comment by Greg Gillespie Broker CRS CDPE on February 4, 2013 at 11:29am
Concerning divorce, does this qualify as a hardship at the time the divorce is filed? If not, when?
Comment by Donna Clayton, Broker, MBA on January 24, 2013 at 4:57pm

Joanne,

I had the same situation with a Wells Fargo reverse mortgage, and despite numerous attempts, we were not able to get the settlement fee covered by the investor.  Wells Fargo cited the same investor guidelines as the reason.  The investor did, however approve the cost of a title insurance policy, so we asked the title company to handle the closing along with the buyer's attorney.  In effect, the seller was not represented by any attorney at the closing, but the other parties to the transaction joined forces so we could get it done. (I'm in Northern New Jersey where we also use attorneys for real estate transactions).

Comment by Pattilynn Guilford on January 24, 2013 at 10:57am

@VincentDonaldson - The seller gets an attorney to draft the correct and legal document used to request a FC postponement and files it with the court.

Comment by Jen Hill on January 24, 2013 at 10:53am

Hi Vincent, I just jumped onto this thread so I don't know what the original issue was. But maybe my two cents will help along the way....

Instead of MERS search, maybe try Fannie's search directly:  https://www.knowyouroptions.com/loanlookup.  Here's Freddie's too in case it's not Fannie.  https://ww3.freddiemac.com/corporate/.  If it's not either of these, it may be a private investor.  Worst case scenario you can always send in a QWR to get the investor info...or...as I've found, continue to call Customer Service.  Someone who answers will eventually give it up.  lol

If you do find out it's a Fannie loan, there is a Fannie Resource Center.  Call it and be sure to ask for LEVEL 2.  Apparently these are the people that can help you.  We have used this resource several times and had success.  I don't know what the Loan Adjuster is talking about when he says "some agents...let us know it's been postponed so we can work the file."  The Investor is the one who controls the postponements.  If you can get a rep with FNMA to help you get a postponement, then Fannie as the INVESTOR is the one that lets Wells/the Servicer know.  Then and only then will Wells request the postponement with the Foreclosing Attorney, who in turn lets the County know the sale date has been postponed.  

Good luck!

Comment by Vincent Donaldson on January 24, 2013 at 10:36am

Well I've followed each idea. Called the 7-day exception team several times but was told they only deal with retention files, not liquidation and had nothing to do with Short Sales. 

I followed the directions into rmers-servicerid.org and came up that the investor was Fannie Mae but it would not let me go any further, rejecting the input of last name and SSN numerous times. Entered name with middle initial with no success. Was told by WF rep to look up Fannie Mae contact info on web and their agent just sent me to a couple of websites with no phone numbers. Haven't had time to build a login and look into that. One is www.fanniemaessad.com for Fannie Mae short sale assistance. 

Went down to the court house and talked with the judges assistant's and neither said they had heard of any way but through a bank ordering the plaintive's attorney to recall that a sale could be postponed. They said their was no recourse for the seller at this stage. 

Called the WF call center several times and advised the BPO sent last Thursday the 17th has still not been forwarded to them from the investor who ordered it, Fannie Mae and they can not move till that is in for some reason. The one I just spoke with is sending an email to Andrew Doss, the Loan Adjuster Specialist, FNMA Liquidations contact handling the file with the current scrambling's for a recall. However, he is the one who said, "I'm not entirely sure how they are able to do, but some Agents have received postponements and then they normally let us know that it's been postponed so we can work the file again. 

If you could please detail what proceeding to file with the court, or what verbiage needs to go into the request for postponement, those details would be worth their weight in gold as nobody at our court has heard of a seller doing such a thing. 

Also, if anyone has a number to a higher up in WF who can cut through the red tape and just issue the recall order, great appreciation would be had. I have a solid offer, in their hand, more than $5000 above the judgement amount and they dropped it cause a fresh BPO didn't make it through Fannie Mae back to them by noon Friday. 29th is the sale.... Thanks all.

 

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