Comment

Comment by Lupe Soto on February 11, 2010 at 9:52am

Hi, Bob, will use the email tip. I have the full name for the set up email escalation team, I have a new offer with lower sales price, cash offer, I asked for the spelling to name to the rep at customer service, I am emailing now
[email protected] thank you, will post any results. Happy Valentines Day. lupe

Comment by Bob Wienk on February 3, 2010 at 1:43pm

Lupe:

I just got a SunTrust short sale approval recently. They refused to give me the negotiator's direct phone or e-mail but I discovered their e-mail addresses are [email protected] Try that.

Comment by Lupe Soto on February 3, 2010 at 1:32pm

Suntrust has both liens on this condo in North Hollywood,CA, package was submitted twice 10/22/09 (did not go thru) and 10/27/09 I sent via email, BPO appt 11/20/09, 30 days later. Negotiator assigned 1/11/10, 74 days later or 2.5 months later, Negotiator McTease has been assigned but unable to speak to him or email him, only customer svc will update when calling for weekly updates, Suntrust does not contact agent requesting more info or when they need info, I have to follow up weekly to find out status, last time I called 1/19/10 Negotitor posted that needed UPDATED paystubs and UPDATE estimated HUD. It pays to follow up, at least with my files. Today 2/3/10 submitted NEW cash offer, I was given a different fax# (804) 675-7399 not the same to submit package or set up team. I think is the Suntrust Negotiator direct fax. will keep all posted. Lupe

Comment by Peggy James on January 27, 2010 at 9:04am

Just got off the phone with a SunTrust rep. My clients short sale packet has been in since the first week of December. The representative stated,we have been instructed by mangement not to give anyone any timeframes. The rep also said the days of quick approvals are a thing of the past. They are flooded with short sale requests, they are doing Fannie Mae and Freddie Mac not justservicing SunTrust Loans. It's going to be a while.

Comment by Linda Baron on January 18, 2010 at 11:55am

Jan. 15, 2010 SunTrust approved an offer submitted in early July 2009. -long time!

Comment by Chivonne Wilson on January 17, 2010 at 1:38pm

Does anyone know what % Suntrust usually requires on a 2nd??

Comment by Jeanne Dufort on January 12, 2010 at 3:21pm

congrats, Bob. Just starting the journey with my sellers...

Comment by Bob Wienk on January 12, 2010 at 1:14pm

Just got approval on a SunTrust short sale. First offer submitted early September, lost that buyer, submitted another in October, finally got approval today but they cut commission to 5% and refused to budge. Not a Freddie or Fannie loan, unfortunately.

Comment by Wendy Rulnick on October 29, 2009 at 8:36am

Poifect!!

Comment by Bryant Tutas on October 29, 2009 at 8:36am

Is this site incredible or what??????

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