Comment

Comment by Kathleen Sheridan on August 13, 2012 at 11:53am

After years of battling BofA, and really the investor, over this property, we have an approved short sale. We are getting ready to settle on Aug 29. The approval is until Sept 7. And NOW we find out that servicing is being transferred to SPS! 

I can't talk to them until I send a 3rd party authorization, I can't send that until they get the file on the 16th at the earliest.  

Anyone have any advice, so that I am prepared? 

Comment by Robin Dahlstrom on June 27, 2012 at 2:15am

Stop staring at the redial function on the fax machine. Here is the email address for sending documents:

[email protected]

Comment by Adrienne on April 9, 2012 at 7:44am

 

Help!!!! I am trying to Keep my Home. I have applied for the Making Home Affordable program, but the loan is servised by Select Portfolio and owned by Bank of America. When I I call to get the status of my application I am told that I am not eliglble for the the program. I would like a find a mortgage advocate that can help me!!!

Comment by Smitty on February 22, 2012 at 4:57am

UPDATED FAX NUMBERS:

I have found the fax on the SPS page doesn't work.  I have several alternatives that do.

Comment by Roger on January 11, 2012 at 8:35am

Please help! Does anyone know how to get around the PMI, We had approval from the investor then we get blindsided and told that PMI needed to up the net and there is no way that the property will appraise for the price they are looking for. We have sent them a CMA and a contractor bid to show the price of the property.  Does anyone have any contacts for SPS that could help us? 

Comment by Kevin - Greenville, SC on January 5, 2012 at 10:42am

SPS Approval received within an hour of sending over the Approval from Bank of America.

Comment by Amiee Kane on November 4, 2011 at 4:23am

I have a second mortgage stuck in oblivion between BOA and SPH- some sort of transfer that never happened.  The first has full approval on the shortsale but I cant get SPS to acknowledge that THEY have to be the one to release the lien.  I have a letter from BOA stating that they are the servicer that I want to send to someone as SPS that can help- anyone have any names and numbers OR is there a research or special circumstances dept that I can contact? The home goes to foreclusure in a month...

Comment by JEAN GATCHALIAN on July 12, 2011 at 2:38pm

SPS has an OMBUDSMAN Department that can help in foreclosure date extensions, if the short sale department would not give it.  This department helped me today.  Check out their website for the department's phone number.

Comment by Barbara Thomas on May 23, 2011 at 11:00am

I believe the phone numbers in the header section of this group may be reversed.

 

1-801-293-3936 appears to be the fax number and 1-888-818-6032 appears to be the phone number for Loss Mitigation.

Comment by Terry Parrish on April 13, 2011 at 11:53am

I just had a HAFA short sale approved by SPS.  - I had another transaction with them last year, and it didn't go well.  This one went very smooth, all documentation and offer submitted Feb 25, and approval today, 4/13.  I really think the Investor has a lot to do with the approvals - this was a FNMA loan, interest only and the Seller had some serious medical issues and loss of income.  They are getting $3000 to relocate and all are happy.  Hopefully the Buyer will fulfill their end with financing, etc. *happy today*

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