Metlife/First Horizons has lost 90% employees

FYI - I spoke with a good friend of mine who used to work for Metlife/First Horizons for over 8 years.  Due to their business ethics and employee treatment, almost 90% of their employees have gone to other mortgage companies leaving Metlife very short handed.  I am in the process of selling a Government Agency Relocation property for the sellers who have a VA loan on the property and must move out of state on assignment.  I contacted this good friend of mine who is now with another Bank, to give me advice on this type of transfer.  I asked him for a contact name at Metlife that could get me through faster.  He then told me about what happened there and that NO one who was handeling the Short Sales and Foreclosures is still with Metlife since December to the present.  Not good news unfortunately for us who need assistance.  So, that being said...they are in the middle of hiring new folks and trying to handle what they have.  The wait is on!

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Replies to This Discussion

Permalink Reply by Donna McClelland on June 20, 2011 at 5:49am
Wow, Tricia, that would explain why my short sale package has been there since 2/28 and I still don't have approval!  Thanks for sharing this with us!!
Permalink Reply by Napua Lucas on July 9, 2012 at 5:42pm

During my short sale process with Metlife I was asked when calling in to check up on status if anyone had told me how backed up they were.  I told them no they hadn't and I didn't care how backed up they were - that's their problem, I cared about them responding in a timely manner to the Fannie Mae loan short sale transaction in the specified time.  So I notified Fannie Mae about them not responding etc and they looked into it and accepted their ridiculous explanation which they passed on to me.  They gave a bunch of excuses.  I had to resort to another way to get my transaction closed, if you want to know send me a private email for a response.  Meanwhile, they were requesting my seller's 2005 and 2006 tax returns! This because she used to work for First Horizon during that time.  Of course they wouldn't get them out of storage until God knows when and the property would have gone to auction sale by that time- what they were hoping for I'm sure.  They have a very lax attitude and they don't know much and they don't care.

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