Comment

Comment by Adela Picar on April 12, 2011 at 5:28am

Anyone have numbers to escalation dept? I can't get past the negotiator !!

Comment by Adela Picar on April 12, 2011 at 5:27am

To Dawn Faulconer, I am experiencing the same thing !! ING is doing thier own HUD and won't give me  copy so that I can continue with the 2nd !! The 2nd is BOFA and I have to get the info into Eqautor so how am I suppose to do this with out the HUD? They are being so stupid and I have a NOS on this Friday. Im trying to get it moved but they keep telling me to get the 2nd done. I am so tired of them and yes I also want to know if it is legal for them to do a their own escrow. Call me maybe we can figure something out. 415-368-3643. Adela

Comment by Michael Dacko on March 31, 2011 at 12:37pm

Well my short sale is actually serviced by PHH but the investor behind the loan is ING and I have this thing where I go around the servicer which doesn't always work - but occasionally it does so that's why I'm looking for people that have good contacts with ING.

Comment by Kylee Roe on March 31, 2011 at 12:24pm

I have a fresh SS going with ING. They are like old school B of A. I'd do a B of A anyday now.  I just wrote back my negotiator and told her that "So, far, you are negotiating a big fat foreclosure for your company".

 

I've heard its a huge waiting game with them. Make your offer and see if you can wait it out. I can't I've a sale date she "can't" change, but I intend to go above her head if I can figure out who and how.

 

 

Comment by Bryant Tutas on March 31, 2011 at 11:32am

I don't Michael. The guy that used to assist me no longer works there.

Comment by Michael Dacko on March 31, 2011 at 9:27am

Bryant,  do you have any contact information for any asset manager at ING?

Comment by Dawn Faulconer on March 14, 2011 at 5:03am

I have a short sale where ING is 1st and Wells is 2nd. ING's policy is to have approval from the 2nd lien hold in place prior to submitting an offer. Wells won't  do this since they feel ING isn't "on board" with the short sale. My Seller is only 45 days delinquent. ING's in house appraisal came in too high for the property. Wells appraisal came in just below our offer. The Seller countered the offer at what ING wanted, the Buyer came back a little higher than their offer and is at market value. ING is rejecting it since it isn't what they countered at.  I have 2 questions: how do you go around not having the approval from the second and has anyone tried to escalate their file w/i ING? I was also told by ING that we have to use their escrow and title companies. Is this even legal?

Comment by stormie leung on November 23, 2010 at 10:12am

What is the best # to call ING? i have a client that has a purchase money loan with ING as a 1st lender with loan amount $480K and 2nd with HSBC for $48K. From the comments below, it seems like ING is pretty hard to deal with. Any thoughts on how I can get this going with mininal problems.

Comment by Greg Zajdel on November 16, 2010 at 3:07pm

This is true. They will request that contribution should be pai to them instead of 2nd lien holder. All you have to do is pay extra money to Chase right now and then Chase will give you pay off approval letter for 2,000.

Comment by Bill Garrett on November 16, 2010 at 1:33pm

I have a seller with an ING first and a second with Chase. The ING rep told me in the initial call to ING that they will allow Chase only 3.5% of the Chase current principal balance.

That calculation would yield an amount no greater than $2,000 which I'm confident will not excite Chase. The ING rep also said that this 3.5% cap is the limit to Chase from ALL sources, disallowing "contributions" from others to boost the amount going to the Chase second. "Any extra money has to go to ING, etc. etc. etc."

I, like you, hear all of this kind of nonsense and posturing all of the time. That said, this is my first time with ING and I wondered if any of you short sale superstars had success getting around this ING pose.

Thanks, as always.

• ‹ Previous
• 1
• 2
• 3
• 4
• 5
• Next ›
• Page