Thank you so much for the reply! I am going to call them now and see what I can do. I may write a letter also. Thanks again!
Jodi,
make sure you find out who the "real" decision maker is. HFC might just be the servicer, and you need to talk to the investor and/or the mortgage insurance. Talk to whoever is going to take the bath for the short fall. Use a quallified written request from the seller to the servicer, requesting the name and contact info for the investor and the mortgage insurance.
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