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Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1166
Latest Activity: Oct 27, 2022

Chase Short Sale Information

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Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920

Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682

 

Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682

TWITTER: https://twitter.com/ChaseSupport

New Number for Chase Executive Office Resolution- 888-310-7995

888-310-7995 (Executive office for Chase)

 

Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:

Phone Direct: 858-60x-xxxx

So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345

Chase Prime and with Chase Equity(2nd).  Try these numbers for Chase Equity.

Short Sale Equity 1-866-233-5320

 

888-765-2849

866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]

Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.

 

Mail packages to Chase 3415 Vision Drive, Columbus OH 43219

Listing and selling agents must sign under their typed names in the purchase contract.

https://www.chase.com/chf/mortgage/keeping-your-home

WAMU (Now CHASE) missing document Fax 206-494-4666

Walk Department (before charge-offs) 866-346-6132

 Recovery Department (more than 120 days past due, charged off) 877-836-3040

Chase Short Sale Forms

**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"

Discussion Forum

Comment Wall

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Comment by SE Davis on November 10, 2011 at 7:26am

Joe Beauchamp;

That is not exactly accurate.

I've acquired dozens of HAMP modifications when the bank does not own the note. If the investor who purportedly owns the note is participating in HAMP then both modifications and short sales can be approved.

The HAFA issue is entirely different when issuing short sale approvals. A Non-HAFA approval allows for them to lose less money than the HAFA and the servicer and investor do not have to write a check to the defaulted seller homeowner among other issues. They hate that concept.

Challenging illegal recorded assignments is the new holy grail. It is much faster and much easier to dispute and cause indefinite suspensions of foreclosure sale dates during the short sale process. Any recorded document with MERS on it can be your clients HOME RUN DERBY!

Forensic loan audits can be effective however they are expensive, incredibly time consuming and leads you to arguing a legal case outside of court through lender servicing channels. In some states this exposes a third party to being accused of practicing law without a license. Be careful how you deploy this method.

RESPA-QWRs can be a tool. However asking for the docs in a RESPA-QWR accomplishes very little and can take 20 to 90 days and still be legal for the lender. The documents conditions and the documents that are missing from the lender compliance package are the winning rebuttal argument and that requires lazer focus on phantom docs.

Comment by Wendy Smith on November 10, 2011 at 6:45am

@joe - very interesting re HAMP mandate [banks owning the note].  I think audits are going to become more commonplace as short sales continue to drag on and investors/servicers/MI demand cash controbutions from borrowers. 

Do you mind sharing who you use for audits?

Comment by joe beauchamp on November 10, 2011 at 5:58am

I was going through some forensic audit stuff last night and found a reason banks are killing HAFA.  A HAMP mandate is that the bank owns the note - they don't.  BTW, since they don't, they cannot foreclose, etc.  So, to avoid the issue, they avoid HAMP as much as possible.  And, yes, I do plan to be using audits to put the bank in the ...uh.. right frame of mind for negotiations for my clients.

Comment by SE Davis on November 10, 2011 at 5:50am

Non-HAFA

My recent clients are opting out of HAFA from day one with a written letter to their first mortgage servicer.

Saves 30-60 days of short sale process time.

With HAFA denials being somewhere in the 95 percent range this makes sense.

 

Comment by Kevin - Greenville, SC on November 10, 2011 at 5:41am

@Joe, You are correct and that has been reported before.  All the Servicer(s) are in the Foreclosure biz...

 

http://mattweidnerlaw.com/blog/2011/06/chase-employee-were-in-the-f...

Comment by Kathy Scruton on November 10, 2011 at 5:39am

Yes I heard that too but it sure seems like it depends on who you get for a Negotiator, don't you think?  I'm all in on this one working out!  Non-HAFA is awesome!

Comment by joe beauchamp on November 10, 2011 at 5:25am

Ha, Kathy, isn't that how they keep you at the tables in Vegas?  Last night I came across a deposition of a Chase employee stating that they are in the business of foreclosure, so I hope you are right, but I ain't betting on it.. ;-)

Comment by Kathy Scruton on November 10, 2011 at 4:03am
Wow, I just got SS approval in 2 weeks from Chase on a non-Hafa, non-owner occupied property! I am in shock after years of fighting tooth and nail on all my other short sale transactions. Lets hope a new trend is starting up!
Comment by cat gellatly on November 10, 2011 at 3:50am

Thank you!

Comment by Sandy Frost on November 10, 2011 at 3:13am

You can identify the investor at mers-servicerid.org or google Fannie and/or Freddie look up sites.

 

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