OMG!...as if we haven't had enough problems already, I had a short sale approved where B of A was the 2nd lienholder. Which, by the way, they bought from Wilshire. We got approval for $3k, but the 1st said B of A's lien was too low for them to pay $3k. They offered B of A $1k. Of course, they said they could not take that, their minimum per the investor was $2k. We scrambled up the $2k, sent a notice through Equator that we accepted, and proceeded to closing on Friday. I spoke to the negotiator and closing officer several times that day, told them that we needed final approval before checks could be dispursed. The negotiator was on speaker when I was at the closing attorney and said we should receive the letter any minute, proceed with closing.
Ha! Of course no approval letter received by end of business day. However, I did receive an e-mail Saturday at 9:20, which by the way is 6:20 PST, where my negotiator is located, from an unknown party to the transaction that said " QC rejected offer. Please go back to first, $3000 is required for approval." WTF I said to myself, how can this be? It is Saturday, so I had to call everyone and let them know not to proceed on the repairs,commission checks, wires, etc. I was livid! I could not get a hold of anyone until Monday.
On Monday, which by the way was my birthday and was planning to take off, I e-mailed everyone involved in the short sale. I even e-mailed a contact I met at a conference to get her insight. Apparantley, the QC department didn't talk to the negotiator or closing officer, so they were unaware that the investor agreed to take the $2000!
Imagine that, birthday weekend, exicted about a closing only to have it snatched from you! Worse b-day weekend ever, that was on my mind! It is Tuesday and we are still waiting the updated letter. The only person that seems to be working is the closing officer! He has communicated with me at least 3x a day, saying it is in the hands of the negotiator. She had to complete some tasks before they could issue the new approval, and guess what? No answer on vm or Equator! Even the closing officer couldn't get a hold of her, and said this is by far the worst deal he has done!
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Wow. that ranks near the top of worst BoA stories. What's *really* going on with Bank of America? Rarely do we hear of any 'good' experiences - a smooth transaction with Bank of America is an anomaly, stories like Aneetra's seem to be the norm.
Bank of America is perhaps the greediest corporation in America. Their process for [mis]-handling short sales must generate a huge stream of income. There is simply no other explanation.
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