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Wendy,
I commend you for educating your buyer's agents on the front end, it forces them to educate their buyers. The main issue with short sales is long approval times and by requiring the 90 - 120 approval time line your are weeding out alot of "Buyer Walked" situations and this helps everyone involved.
I now write up every short sale offer with language requiring the seller to pay doc stamps on the deed (standard) and seller pays title insurance and related expenses (not always standard). This has not been a problem yet. I avoid mortgage related expenses because they can change and blow a deal at the last minute when the lender refuses them. I like to keep it very simple because confusion seems to slow things down.
Clayton
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