HSBC - Do We Have Resources - Forum - Short Sale Superstars

Many of you may know me from ActiveRain as an REO Listing Agent - well I just took my first Short Sale Listing in over 2 years (I did over a dozen in early 2007). I am looking for any helpful information for HSBC - my seller has both a 1st and a 2nd with them - cash out on both loans, There is a legitimate hardship - both lost jobs within a month of each other this last July - now the wife has a job 1300 miles away and the husband is still unemployed, retired military. Ironically, I called the number on the mortgage statement and spoke with someone who has now gone ahead and ordered an Interior BPO. Whats' up with that - it had only been in the MLS for 12 hours and no showings...let alone offers. Any feedback is greatly appreciated.

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