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BOA Escalation

Posted by Michael Hon on May 16, 2010 at 5:13am in Short Sale Discussions
Does anyone have any SOLID contacts in Escalation Group attached to the CEO's office? Please advise.

Regards
Michael Hon
Associate Broker. Market Pro - MBA, GRI
Real Estate Consultant
Certified Short Sale Specialist(R)
Investment Property Consultant
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Phone 208 919 0458
Fax 208 514 1422 NEW FAX NUMBER!!!

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Replies

  • Karyl Moore May 25, 2010 at 6:44am
    I wouldn't advise going to the CEO until you really need it so you don't wear out your welcome. Good luck!

    I didn't call - I used this e-mail address: Brian.T.Moynihan@BankofAmerica.com

    I got these numbers from someone else on this site:

    Office of the President 800-801-4860. They will tell you to fax your complaint to 805-520-5019.

    Executive Customer Relations general line: 704-386-5687

    Nancy M. Condos
    VP/ Customer Advocate
    Executive Customer Relations
    Office of the Chairman
    nancy.m.condos@bankofamerica.com(email is bouncing)

    Martha Dominguez, Executive Customer Relations Specialist: 714-792-4264

    Corporate Headquarters: 704-386-5972 / 704-386-5681
    Operator: 800-900-9000 (press 0 twice)

    Corporate Headquarters (Bank of America):
    Bank of America Corporate Center
    100 North Tryon Street
    Charlotte, North Carolina 28255

    You can always write the CEO:

    Mr. Brian Moynihan
    100 N. Tryon Street.
    Mail Code NC-1-007-18-01
    Charlotte, NC 28255
  • Michael Wiley May 25, 2010 at 6:08am
    Hello Karyl

    What is the number?

    Karyl Moore said:
    I've used it on 5 files. It always speeded up the process so that I did get a response shortly after contacting the CEO's office, altho a couple of times the answer was 'no' but at least we got an answer. I only used it after 6 months of waiting because I didn't want to ruin my chances of using it in the future.
  • Brian Garff May 18, 2010 at 9:47am
    Juanice Neal is at 800-669-2443 ext 2773.
  • Karyl Moore May 16, 2010 at 5:31am
    I've used it on 5 files. It always speeded up the process so that I did get a response shortly after contacting the CEO's office, altho a couple of times the answer was 'no' but at least we got an answer. I only used it after 6 months of waiting because I didn't want to ruin my chances of using it in the future.
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