HELP

I have been trying to get BOA to move forward with my short sale for 9 months.  My real estate agent has been calling if not weekly almost every other day.  Either they lost the paperwork or the systemn was down.  Nevertheless, we have not only one cash offer but 3 others.  The house has been appraised but because it has taken so long now they are stating that they have to do another - however nothing is happening and in the mean time I have received foreclosure paperwork.  Can someone help me, PLEASE!

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Comment by Sara Murillo on December 30, 2011 at 8:54am

Hello Bryant I have forward the phone number to my agent and I am hoping he contacted you regarding my situation.  My loan is neither FHA or VA is a conventional loan. The paperwork was submitted thru the Equator system and according to my realtor the problem is not AMS but is the lack of response from Bank of America. 

Comment by Bryant Tutas on December 29, 2011 at 10:12am

Hi Sara. Is you file being processed through the Equator system? If so they shouldn't be losing paperwork as it is all handled online. Is your loan FHA? VA? Are you going through the HAFA program? Co-op program? Too little information in your post to be able to give you a good answer. I'd be happy to speak with your agent if they would like some assistance. My direct line is 407-873-2747

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