BSi Financial Cancel the Short Sale

Does anyone have a supervisor number to BSI Financial or can guide me on how to follow up, I have been negotiating with BSi a short sale and we were schedule to close on the 30th of this month which buyer having a FHA financing needed additional time and asked for an extension, BSI financial said no and wanted us to put the house on market which we did and the next day they said they are canceling the short sale without explaining why.

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