Wells refuses offer says we must talk to foreclosure atty.

Hey folks, I never came across this before. uploaded offer to equator for Wells Fargo 1St Mortgage (heloc also with Wells, but we not concerned with that yet) equator bounced the file, says call WF correctly. Two phone calls get this response: this file is in foreclosure, we need to remove the foreclosure and get onto short sale status. Today I call for update and am told to call foreclosure attorney since file is now in mediation. Foreclose Atty says borrowers must mediate through the court system, which I think is crap...... suggestions?

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Permalink Reply by Sharon L. Ellsworth on December 1, 2012 at 4:22pm

I just had a Wells Fargo with a first and a second,  A week before Forecloseure I finally got an offer.  I emailed it and faxed it to everyone I had had prior contact with at Wells (was just before they started on equator).  Called everyone I could several times a day and no one would respond.  The last word I got from a very nice person at customer service was that the second loan amount was too high for them to do a short sale.  This was on the day of the foreclosure.  Three weeks later I get a call from Wells Fargo saying that they needed another document for the short sale.  I was in total shock!  I said "you have got to be kidding!"  "You already foreclosed on this property! "  I got lots of apology, but a little too late.  I don't think they have a clue!

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