**NOTE** This was a prior Wachovia loan that got transferred to WF, thanks!
I seem to get traction by asking for their form or rules for a value dispute. I think it is a much simpler request to a negotiator than just saying that their number is off. The other thing you might try (I have not, yet) is to tweet @Ask_WellsFargo - some people say this is successful to get things moving.
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