I represent the buyer and seller in a short sale that has just gone to the negotiator.  I received an email from the negotiator yesterday afternoon giving us 2 days to respond to his requests.  Wants new contract with a higher price and wants seller to kick in $4,000 cash at closing.  The 4 comps do not justify any price increase - I'm actually concerned about the appraisal at the current price.  My question to anyone who has had this happen. What are the chances that the investor will approve if the seller refuses to pay anything at all at closing or interest free promissory note?  What will happen if the appraisal comes in low?  Will the bank lower the price if buyer refuses to pay more than the appraisal?  I can't get the negotiator to respond to my emails or he won't call me either.  I was told that the negotiators are not allowed to take incoming calls!!  How do you actually get to talk to a live negotiator that can communicate with you?  THANKS!

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Keep calling the call center and ask them to escalate the file to a supervisor.

Judy,

I would think that the appraisal would give you a good base to argue your point to the bank.  What valuation method did they use to arrive at their price points they are asking for.  Did they do an appraisal yet or just BPO's.  The investor will most likely understand. Are you working through Equator on this one?  

I do sometimes get direct numbers for the negotiators I work with.  They call me and then on their direct emails to me it has their contact info.  

You will never get them calling into a toll free number. 

If they won't communicate with you, then it does not give you and your seller much of a choice other than to comply with thier demands. In other words, this method puts them at the negotiating advantage. I don't know what to say about the other issues at the moment. But I would be sending them a whole lot of supporting docs and their email box should be full. 

Larry,

They did a BPO. I met the agent at the house and supplied him the last 4 sales in the neighborhood (3 were way under our offer price and one was $4,000 more but had more to offer.) I did not go thru Equator.  The email I received did not include a direct line number to the negotiator.  Thanks

Larry Story said:

Judy,

I would think that the appraisal would give you a good base to argue your point to the bank.  What valuation method did they use to arrive at their price points they are asking for.  Did they do an appraisal yet or just BPO's.  The investor will most likely understand. Are you working through Equator on this one?  

I do sometimes get direct numbers for the negotiators I work with.  They call me and then on their direct emails to me it has their contact info.  

You will never get them calling into a toll free number. 

I would counter both sale price ,and cash at closing ,but the cash at closing with Wells Fargo is most likey going to have to happen.  You might get the sale price with the cash at closing

In my experience, they'll take less than what they ask for.  I had Wells say yes to an offer that was 15% lower than what they said they required and they also said yes to only 50% of the cash contribution from the seller (me) required.  Later, the buyer walked, but Wells did accept the offer.  You CAN counter their stated requirements.  They got back to me in under 48 hours and said yes.

 

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