Regions wants 70% on Deficiency after $8500 of hafa funds

Has anyone had this to happen with Regions? My seller has a Heloc with a balance of $22,000. Regions has agreed to accept $8500 from hafa funds on the Jr. lien and NOW they want an additional $9,800 which they say the customer is responsible for paying 70% of the Deficiency balance? Is this true? Can they request additional funds from the seller in this case?

Any Help is appreciated.....

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Regions wants 70% on Deficiency after $8500 of hafa funds

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