Replies to This Discussion

Permalink Reply by Lori Young on March 8, 2011 at 2:08pm

You may want to call Mike Dunn and/or Patrice:  Leave your name, borrower loan number and contact information.  You can also click on the name and you will be able to send an email.  What do you have to lose. 

New York City
Kevin Heine U.S. & Latin America Corporate, Issuer & Treasury Services +1 212 635 1590 One Wall Street - 31st Floor New York, NY 10286	Mike Dunn U.S. Asset Management & U.S. Asset Servicing +1 212 922 7859 200 Park Avenue - Room 5553 New York, NY 10166	Patrice Kozlowski U.S. Asset Management   +1 212 922 6030 200 Park Avenue - Room 5553 New York, NY 10166

Permalink Reply by Lisa on March 9, 2011 at 3:37am

I have a deal I have been working on sence October. We finnaly got a counter last week which we agreed to.Hours later I got a denial claiming investor denied. The house is set for auction on the 11th and the wont give me an extension , BofNY mellon is the investor as well. Yesterday I sent an email to everydepartment via thier website. I woke up to this responce,

BNY Mellon is a Trustee therefore we do not physically own the loan or the property.  We do not have any say in how the property is disposed, loan modifications, etc.  This is the responsibility of the Servicer.  Since Bank of America services the loan associated with the property, they are the direct and only contact in regards to your request.  I have forwarded your email to them for handling.  Please contact me should you not hear from them.

Thank you for contacting BNY Mellon.

[email protected]

 

So now I dont know what to do. I did get some phone numbers that I am going to try this moring and see if I get anywhere. But if what the lady from BNY says is true then BOFA is not running anything past any investor they are doing what ever they want and it sounds like they can???

Here are the numbers I got.....212-495-1784, (212) 408-7785, 1-866-269-1784, I am going to try and call them this morning. Please let  me know if you have any better luck then I do...

Permalink Reply by maryanne winchester on March 9, 2011 at 3:44am

I suspected as much.  My info showed "Bank of New York Mellon, Cypress, CA."  Tried like crazy to get phone number for asset managers in that office but no luck.  I will call these numbers and see what comes back.  BTW-what commission was approved in your offer?

Permalink Reply by Lisa on March 9, 2011 at 3:46am

Mine showed the same and I had no luck getting a CA number only New York. They were giving us a full 6%. Let me know if you have any luck And I will get back to you after I call. Thanks!

maryanne winchester said:

I suspected as much.  My info showed "Bank of New York Mellon, Cypress, CA."  Tried like crazy to get phone number for asset managers in that office but no luck.  I will call these numbers and see what comes back.  BTW-what commission was approved in your offer?

Permalink Reply by Kathy Dyer Realtor Rosevillle Ca on August 12, 2011 at 7:47am

 

I have tried to get my client approved for a Hafa short sale with B of A. I got my SS was declined because of MI insurance. When I called B of A, they said we did not have MI insurance.

The investor is Bank of NY Mellon N.A. Cypress and we were told the insurance is Old Republic.  When we call the B of NY phone number it states that the servicer makes decisions on the loan. It was a recording. So we really don't know if we have MI insurance or not. When we talk with AMS who is the servicer for the Hafa, they said the denial letter stated that MI did not approve because they did not want to waive the deficiency.

Who knows if we have MI or not. it is so frustrating- we never know if we are given the correct answers or if we are being lied to.

I will try the numbers on this feed. Thanks all of you!

Kathy Dyer