I've had two files getting nowhere with AMS and Redc and I decided to try tweeting the BofA reps and have gotten both files moving again. I was happy to get resolution at a low level without having to take it to the VP level.
I recommend everyone having problems give it a try before getting too frustrated.
Thanks,
Kevin
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The Twitter team of BofA may be the most pro active part of Bank of America. I also have experienced help from them.
do you have specific #s for escalation? Good Luck I do hope the BOA ones close. I am in CA
Yes they do!!!I have been using it for about 4 month now!!
do you have specific #s for escalation? Good Luck I do hope the BOA ones close.
It helped me on one deal and suck on another.
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