Bank of America's rediculous 24 hr deadlines for random document requests
It's Friday at 4pm and I'm told to get an updated proof of funds letter and all new addendums(which have been submitted already) ... In 24 hrs or the file will be closed!!! How in hell can you expect a bank to be open and able to accomadate such a request? It's one thing if it was asked for and I dropped the ball....but these new b.s deadlines are coming in at random times as negootiators are being unfair and using the new changes at BOA to their advantage.
More b.s from BOA...last year they were top notch and this year they're back to being unfair and unrealistic
Replies to This Discussion
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Permalink Reply by Carmine R Biello Jr on
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Yes! this just happened to me! After almost two months and an accepted counter-offer, the negotiator gave a laundry list of items and it needed to be within 24 hours or he will deny the file.
I sent a message through equator to him and told him he needed to check the library as just about every document he wanted excet for Arass was in the library. I also called his supervisor and asked his supervisor to show him how to access his documents in the library.
Best of Luck!
Carmine R Biello Jr.
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Permalink Reply by joe beauchamp on
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Yep - since their "we are responding" starting around June. Extremely frustrating at times. They can take 3 weeks to bother to look up the address for a disputed BPO but you need to have that form filled out and in to them by 5PM EST tomorrow - sent at 7PM. Yep, really.
I lost a WF file over 4th of July because the seller didn't respond between Thursday night and 7/3 -- when they killed the file for not filling out a task. (Guess you must stay home at all times to deal with banks now.)
In someone's book, this is honest WF/BofA speeding things up. In my book, it is them killing more deals with arbitrary hoops for usually trivial or meaningless things. Which is bad enough, but they double the pain and insult by at the very same time they issue a less than 24 hr deadline, they take a month to read a 1 page dispute, etc. (Actually, in my case, after 3 weeks they internally noted that the BPO was for the wrong address. At the time that the buyer walked in disgust for being demanded 50% over market and taking forever, over a week since then, BofA still hadn't even acknowledged that the BPO was bad - and certainly didn't counter or offer a better price - but if I "soft decline, I need to resubmit absolutely everything, all new, in 5 days... So, 4 weeks plus for them and they have to do nothing, but if I restart, I need to re-notarizre, etc everything and have it back in 5 calendar days - that's reasonable and fair, right? I'm sure they would still be "thinking" about that BPO for the wrong address then, too..)
So, uh, yeah... me, too.. ;-)
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Permalink Reply by Ludora Cooper on
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Yes, happened to me recently...... Ridiculous turn around times.
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