Replies to This Discussion

Permalink Reply by Laurel Starks on January 7, 2010 at 10:46pm

Thanks for the post. I have a 21 month Countrywide turned BofA, Freddie short sale and was contacted by Titanium. Thanks for the clarification - anything you can attest to regarding their performance/success rate?

Permalink Reply by Dawn Barrier SFR®,CSP® on January 7, 2010 at 10:51pm

I can't yet say on the short sale info yet....we will see as I was just ask to revise a HUD take off a title fee and resend it to them, so I have title working on that.

I've been an HRC with them for about a year so on that end I deal with them a lot.

Laurel Starks said:

Thanks for the post. I have a 21 month Countrywide turned BofA, Freddie short sale and was contacted by Titanium. Thanks for the clarification - anything you can attest to regarding their performance/success rate?

Permalink Reply by Dawn Maloney on January 12, 2010 at 9:58pm

I have serious doubts about this...one deal was with a BOA Phase II negotiator, now he CAN'T/WON'T talk to me, and TS doesn't answer their phones and you can't leave a vmail - all boxes are FULL.

If they dare take 25% of commissions, they can do these themselves. I will repost if this goes better than expected. Nothing about this sounds promising so far.

Permalink Reply by Dawn Barrier SFR®,CSP® on January 12, 2010 at 10:08pm

Did a Rep with Titanium contact you about doing the short sale?
That is what happened to me. They contacted me by phone and email and it was a short sale I already had 3 months into the deal.

Dawn Maloney said:

I have serious doubts about this...one deal was with a BOA Phase II negotiator, now he CAN'T/WON'T talk to me, and TS doesn't answer their phones and you can't leave a vmail - all boxes are FULL.

If they dare take 25% of commissions, they can do these themselves. I will repost if this goes better than expected. Nothing about this sounds promising so far.

Permalink Reply by Dawn Maloney on January 15, 2010 at 6:55pm

Actually today I got through to a live person! Seems like a good situation if they do what they say.
And I quote - "should take about 30 days to complete"
We shall see!
I will stay positive until I learn otherwise. :)

Permalink Reply by Dawn Maloney on January 24, 2010 at 10:09am

Titanium is doing a good job contacting us, and their time frames are tight. I got the information they needed and forwarded to the homeowner on 1/15, and then on 1/22, Linda from Titanium called me and said we had five business days to get all the info to them or the file would be CLOSED.

We have it all, and they will have it Monday. So far it's a tight ship.

The Titanium contacts have been responsive and polite and easy to reach through email.



Dawn Barrier CSP®,HRC said:

Did a Rep with Titanium contact you about doing the short sale?
That is what happened to me. They contacted me by phone and email and it was a short sale I already had 3 months into the deal.

Dawn Maloney said:

I have serious doubts about this...one deal was with a BOA Phase II negotiator, now he CAN'T/WON'T talk to me, and TS doesn't answer their phones and you can't leave a vmail - all boxes are FULL.

If they dare take 25% of commissions, they can do these themselves. I will repost if this goes better than expected. Nothing about this sounds promising so far.

Permalink Reply by Dawn Barrier SFR®,CSP® on January 25, 2010 at 9:36pm

My experience has also been good so far. Email is the Best way to communicate as they can rec docs and respond faster.

Permalink Reply by Tim Harrison on February 9, 2010 at 8:00pm

Hi, I'm an end buyer of a B of A short sale and I'm wondering if someone can help me so I can help the listing agent. It's a typical short sale story: signed contract end of Sept '09, heard nothing until January, then Equator, then to Titanium Solutions since it's a Freddie Mac.

Two weeks ago I agreed verbally to pay a couple of extra fees on the HUD-1 (about $400) and they also had us sign for a March 12th closing date. Has anyone heard of working backward like this? Agree to a closing date before seeing an approval letter? Anyway, the contract allows me 30 days to get a loan and 30 days are up tomorrow Feb 10th. The listing agent has been trying to leave voice mails but the boxes "are full" and emails are not getting answered either.

So it would be great if someone had a "can't miss" phone number or email address for Titanium Solutions that I could give to the listing agent. (I know this sounds naive) Or any other ideas?

On a sidenote: I think Groundhog Day should also be National Short Sale Day because like the movie it's the same thing over and over. LOL!

Thanks for your help!
Tim

Permalink Reply by Ed Clements SFR, HELP Certified on March 1, 2010 at 4:06pm

Titanium Solutions is a joke. They are the most incompetent, inept company I have had the displeasure of dealing with. I didn't think anyone could be worse than B of A but they did it. I've called them numerous times one day they have my authorization letter the next day they don’t. If you call over there the customer service person can’t tell you if you have a negotiator assigned, who they are or how long they expect it will take to process your short sale package.

Permalink Reply by Kelly Walters on March 2, 2010 at 6:10pm

Titanium is worse than BofA in my experience:

Submitted file to BofA on 09/30/2009. Contacted by Titanium on 11/22/2009 and had to resubmit. On 12/20/2009 Titanium asked for HUD revisions. 12/22/2009 Titanium stated they had "decisioned" the file and would submit to MI within 24 hours- should have approval in 2 weeks and please amend contract to a 01/30/2010 closing date...... ABSOLUTELY NO RESPONSE FROM THEM FOR 2 MONTHS!!! I've been calling the MI company every week to see if they have received the file yet but Titanium never sent it!!

Finally, last week I was contacted by a new Titanium rep who has asked for more HUD revisions. In the meantime, 2nd charged off the account and is no longer willing to accept even 10% (they extended their settlement 3 times while waiting for BofA). Titanium says they can now only pay $2000 on a $30,000 balance. LOL- we're going backwards here people!

BTW- the "closer" at BofA says that he can't interfere until Titanium has completed the approval. He also stated that Freddie Mac contracted Titanium, not BofA. I don't know if that's true or not but if so Freddie Mac has made a HUGE mistake!!!

Permalink Reply by alisa hagner on March 26, 2010 at 6:12pm

Freddie has canceled Titanium's involvement.

Permalink Reply by Ed Clements SFR, HELP Certified on March 26, 2010 at 7:26pm

I called Titanium yesterday and my dreams came true the file is back with Bof A. I never thought I would be glad to have a file with BofA. I have to say that since Bof A went to Equator, they are one of the better lenders to deal with.

alisa hagner said:

Freddie has canceled Titanium's involvement.

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