I am a buyer's agent with a short sale going through Equator.  The listing agent has a transaction coordinator who is handling the short sale and wasn't familiar with Equator.  Since I had used it for REO properties I told her it was difficult to use, not user friendly and she needed to watch dates.  We have now had the offer rejected twice because of missed dates.  Each time it has been reinput into the system.  I have just been told that they have received a counter offer stating that the seller must put $8,000 into escrow and then an additional $18,000 for closing.  The seller doesn't have any money and this will kill the deal.  The TA says that the previous counter (which was rejected for no response by the agent) did not have this monetary requirment, of course, she did not print the form and does not have anything to back it up since all rejected offers are removed by BofA.  I have asked if she can go back to BofA and she says rhwy tell her they don't have anything.  Any suggestions????  Easiet would be to find the buyer another property but this is the one she wants.  We have been sitting on it for six months months.  The fact that the buyer's agent is at the listing agent's mercy really sucks.

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If I'm reading this right, your buyer is three generations removed from the listing agent with access to Equator, and the agent has, uhh....maybe messed up by not responding to the counter offer in time. Counter offers are time sensitive when they come from the negotiator--keep in mind that they are overseeing hundreds of short sales. (Before complaining about this, please consider all the work that goes into a short sale, and perhaps be grateful that the investor and servicer are willing to [and I know these are hated words] do the homeowner and you the favor of even considering it.)

That aside, have the seller's agent contact the Negotiator via the Equator messaging platform to ask about the change. Maybe there was an error with zeros; maybe the seller isn't as bad off as they led the bank to believe. The negotiator should be able to give that answer.
Wow...nightmare. If the seller and the listing agent really wants to sell, try to get on the LOA and work the deal in Equator. This is a situation where experience will get that house sold. Good Luck :)

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