Anyone ever dealt with Greentree as the second lender? Any suggestions.

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I have dealt with them as a 2nd lender. They are not very repsponsive. We had one negotiator that held the process up for over 6 months and never returned calls or did what she said she was going to do. It was a total of nine months before they finally assigned our file to someone else. Then it was passed down through another 2 negotiators (each time having to resubmit all paperwork) until we finally closed it about 3 weeks ago. We lost at least 4 buyers while we were waiting on their approval. We had 1st lender approval- Wells Fargo about 4 months into the short sale but could not get a quick response from Green Tree. They also informed me that they would go after the seller for the deficiency amount. They also made the seller come to the closing with a cash contribution in order to get their approval.My seller was all for it and wanted to get it behind him so he agreed to it. I hope you have better luck than I did! Good luck!
Sylvia, thank you for the input, we've also got the Wells 1st loan. And it was just assign to negoitiator. No word from Greentree.
We just got an approval from them. NOT my favorite. I had a similar experience to Sylvia. They "reserved the right to pursue" the deficiency and wanted $2800 at closing MORE than what the first gave to them. They also held up the 1st approval and we had to get an extension. Once they approved they gave us less than 30 days to close. We had to request ANOTHER extension. I requested a 60 day settlement yesterday with the option to close earlier when we were ready, but the buyer is FHA and it would have never closed in 30 days.

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